The office of Family Connections has compiled resources from campus departments and services for families to view in one place.

GROWL: Family Orientation

Your student will take part in a GROWL session where they will learn about life at UPIKE and meet with a student success advisor to confirm their class schedule. While they are taking care of the business of being a student, you are invited to take part in a separate session designed with families in mind. You’ll have the opportunity to hear what to expect during your student’s transition to college, talk with student financial services staff and learn invaluable resources you may lean on during your student’s collegiate experience.
Students and families register for GROWL together. Click HERE to get information on how to schedule your GROWL day.

A guide to your student’s new language

It won’t be long before your student starts to throw around campus lingo you may have never heard before. Here is your guide to understanding the language and lingo you or your student may hear around campus.


Encourage your student to stop by the Center for Student Success or Office of Student Affairs. Those offices are full of people who want to help students and connect them to campus. Sometimes, it’s a matter of having a favorite meal – a taste of home – that gets students back on track. Sometimes, as we get to know students and learn their interests, we are able to connect them with programs or people on and off campus. Sometimes, it just helps to get them out of their residence hall room and involved in campus activities.

Students are encouraged to sign-up for a mailbox on campus. The mailroom is located on the ground floor of Wickham. Families are welcome to send packages to their students using the mailing information below:

Student name, Student
University of Pikeville
147 Sycamore Street
Pikeville, KY 41501

Mailroom staff will email students to let them know they have received a package.

UPIKE Family Connections, in partnership with DormRoom, provides linen and care package programs. Visit UPIKE DormRoom to place an order.

Safety and security at UPIKE are a top priority. Public Safety serves the campus community 24 hours a day, seven days a week.

For more information on Public Safety visit here.

UPIKE Information Technology department is located in the Armington Learning Center on the ground floor. The office is open Monday-Friday from 8 a.m.-5 p.m. Students can call (606) 218-5300, email, or visit

In-person: The Business Office is located on the ground floor of the Administration
Building. Cash, checks, money orders and credit/debit cards are accepted.

Online: Credit card payments (Visa, MasterCard, Discover, AmEx)
A processing fee will apply. Payments from checking or savings accounts – no fee will apply.

By Phone: (606) 218-5200

To receive balance or account activity information on behalf of a student, the student must give you permission by completing a Student Consent for Release of Records form in the Office of the Registrar.