Welcome to our UPIKE family

The Center for Student Success team understands that the transition from high school to college can look a little different for each of our students. For some, managing time and asking for help when needed may come naturally, but that isn’t the case for everyone and that’s okay. Some students may feel a little overwhelmed in the first few weeks. They might miss home, have trouble balancing their commitments or feel confused about what major to choose.

Regardless of the type of student you are as you enter UPIKE, rest assured that our team is here to serve as a campus liaison and to provide you with academic advising throughout your first year at UPIKE. We are here to provide each student with Connections to the campus community, Solutions for common issues that arise for first-year students and guidance for academic and personal Success.

We are excited to talk with you about your academic, personal and career goals anytime, and we are happy to provide direction, support and comfort when needed the most. Call us. Message us. Drop in and see us. We look forward to the opportunity to walk alongside you during your journey toward graduation.

Best wishes,

The Center for Student Success Team


First-Year Advising

The Center for Student Success (CSS) advises all incoming first-year students throughout their first year at UPIKE. First-time students are introduced to the CSS as part of the orientation and registration process. The CSS team works diligently to connect with incoming students before, during and following GROWL sessions, and then helps students navigate college life once they arrive on campus in August. If you’re a first-year student, the CSS can help you choose a major or minor, make appropriate course selections during registration periods and set and accomplish your own individual academic plan.

Transfer Advising

The CSS advises all incoming transfer students for their first semester at UPIKE before transitioning them to a faculty advisor in their chosen program. While we know that transfer students aren’t new to college, we recognize that transitioning to UPIKE is still a new experience and hope to help ease that transition, connect them to support services, and welcome them to the UPIKE family. To do that, we have a dedicated Student Success and Transfer Advisor, Jessica Hazlewood.  

If you are thinking of transferring to UPIKE and have questions about majors, minors, certificates, or course registration, you can reach out to her at JessicaHazlewood@upike.edu.  

If you have questions regarding the Admissions process for transfers, please reach out to wewantyou@upike.edu.  

If you have questions regarding whether or not your credits from another institution will transfer, you can check out the Registrar’s Office’s Transfer Equivalency Page

What’s Up Wednesday

On select Wednesday nights, CSS and the Office of Student Activities collaborate to provide home-cooked meals and comfort food to UPIKE students in an informal, encouraging environment to make you feel at ease so you can discuss problems with your peers, especially problems frequently encountered by college students, such as homesickness, roommate issues and study skills or test anxiety. This event also serves as a means to foster interaction and a sense of community between peers who may not normally have the opportunity to connect.


Student Success Learning Lab

The Center for Student Success Learning Lab is a multi-purpose, quiet study area on the second floor of the Administration Building featuring 10 computers, two collaboration spaces, a lounge area with soft seating and moveable tables and chairs that can be configured to accommodate study groups or presentation practices. In addition, CSS hosts informal social gatherings where first-year students are able to meet and talk with program advisors in the various majors offered at UPIKE.


The Center for Student Success (CSS) serves as the initial point of contact and referral for students with academic, social or financial needs. The CSS can help you by providing connections to resources and support services on campus, as well as within the greater Pikeville community. The connections created through the CSS will assist with your transition to university life and guide you to solutions for difficulties you may encounter in your first year. Connecting you with UPIKE faculty, staff and resources while assisting with providing solutions will help you achieve academic and personal success.

Guiding Principles of Student Success Advisors:

  • Apply a solution-orientated strategy to strengthen students’ connections to the university and encourage academic and personal growth.
  • Create connections between students and student support services on campus.
  • Promote freedom of choice in academic planning.
  • Represent the University of Pikeville in a positive and professional manner.
  • Teach students to take ownership for academic progress.
  • Utilize an array of methods to provide assigned students with timely communication, including but not limited to email, social media, phone, text and face-to-face meetings.

Connect with us

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