University of Pikeville Transcript Requests

As of September 10, 2015, all transcripts are processed through Parchment Exchange and can no longer be requested through any previous methods (mail, fax, email, phone, etc.). No third party requests for transcripts will be accepted as this is student-initiated processing.

If this is your first visit to the UPIKE/Parchment online ordering system, please click "Create Account" and enter the required information. Once your account is created you will be able to request transcripts online and track the status of your orders. Upon future visits for transcripts you will login with your credentials and click "Sign-In".

It is strongly recommended that you do not create an account using an @upike.edu or @bears.upike.edu email address, as it will be deactivated shortly after you leave UPIKE. Please use a personal email account when creating this account so you can manage the Parchment Exchange account in the future.

***NOTE: Please use either Mozilla Firefox or Google Chrome as your internet source.***

Currently enrolled students needing transcripts sent to the University of Pikeville’s Kentucky College of Osteopathic Medicine (KYCOM) Admissions Office or Kentucky College of Optometry (KYCO) Admissions Office, please contact the Registrar’s Office for more details at (606) 218-5260 or registrar@upike.edu.

Currently enrolled athletes needing transcripts uploaded to the NAIA for UPIKE eligibility, please contact the Registrar’s Office for more details at (606) 218-5260 or registrar@upike.edu.
 
Click below to request a transcript:

Information and ordering information for an undergraduate (dual credit/associate/bachelor), graduate (masters), osteopathic (D.O.), or a combination of these transcripts are as follows:

Ordering Options:

Delivery Mode:
Please make sure to know which delivery method the destination prefers the transcript to be sent to them before placing the order as UPIKE is not responsible for any incorrect delivery methods or destinations.
  • Electronic – Use this method to order an official, certified PDF of your transcript. Orders are generally processed by the next business day, but please allow for additional processing time during high volume periods (i.e. registration or graduation). Once delivered, eTranscripts will be available for download for 15 days. If requesting this transcript for your personal use, you should retrieve the document and save it to your computer. Once these have expired, they cannot be retrieved.
  • Paper Transcript – Mailed – Use this method to order an official paper copy of your transcript to be mailed to a destination. Please place the complete mailing address for said destination, including school or company name and an attention person or office if necessary. Incomplete or incorrectly addressed orders will be delayed or never reach their destination. Mailed transcripts may take from 3-7 business days to reach their destination. Orders are generally processed by the next business day, but please allow for additional processing time during high volume periods (i.e. registration or graduation).
  • Paper Transcript – Pickup – Located under the "Send to Yourself, Another Individual, or Third Party" link. Use this method to order an official paper copy of your transcript to be picked-up at the University of Pikeville. Transcripts picked-up are stamped “Issued to Student.” Please allow 24 hours processing time before arriving at the university. Orders are generally processed by the next business day, but please allow for additional processing time during high volume periods (i.e. registration or graduation). Valid photo identification may be required when picking up transcripts in person.
Notes: Transcripts will not be processed for those with restrictions or holds placed on their account. The registrar's office is located in the Armington Learning Center, Room 218. Our transcript processing hours are Monday through Friday from 8 a.m. to 4 p.m.

Processing Time:
  • Now/On Demand - Transcript will be processed based on the current point and time in the semester. Please note that any requests made during the finals week period will be moved to "Hold for Grades" by an administrator. We are unable to process any transcripts during this period as partial transcripts cannot be given.
  • Hold for Grades - Transcript will be processed at the end of the semester after grades, honors, and academic standing are applied. This may occur up to two weeks following the end of classes for the semester.
  • Hold for Degree -Transcript will be processed after degrees have been applied. This may occur up to two weeks following the end of classes for the semester.
Transcript Fees:
UPIKE charges a fee for each transcript released. Please allow up to two business days for all methods of processing.
  • eTranscript processing: $10 per copy
  • Standard Domestic Mail: $12 per copy ($10 copy fee plus $2 standard mail fee)
  • International Mail: $13 per copy ($10 copy fee plus $3 standard mail fee)
  • Expedited processing:
    o FedEx Overnight Domestic: $35 ($10 copy fee plus $25 overnight fees)
    o FedEx International Priority: $50 ($10 copy fee plus $40 international overnight fees)
Payment Methods:
  • All official transcript requests are processed through the Parchment Exchange with these major credit cards accepted for payment (Visa, MasterCard, and Discover Card).
How to Order:
  • All students/alumni must create an account the first time visiting the Parchment Exchange. You will need to jot this information down in a safe place, as UPIKE personnel cannot access this information for you.
  • All orders must be placed through this Parchment Exchange account. All walk-in requests will still be required to log-in to (or create) their account at our registrar’s office kiosk station. Staff members will be available to assist when necessary.
  • Walk-in requesters must pay by cash, check, or credit card. Requesters will be required to take their request to the business office and return to the registrar’s office to provide proof of payment.
  • Please note that the business office cannot accept any payments after 4 p.m. daily.
Transcript Holds:
  • Transcript requests will be cancelled for any student who has an outstanding debt with UPIKE. You will be notified of this order cancellation via email. You will have to resubmit your order once your outstanding debt has been paid.
  • Your credit card will not be charged if your order is cancelled.
Tracking Your Order:
  • Transcript orders may be tracked through your account in Parchment Exchange and per emails sent to the primary email address listed for you on your Parchment Exchange account record.
Holiday Schedule:
Transcripts are not processed when UPIKE is closed, including Saturday and Sunday. You may still order your transcript anytime, however it will not be processed until staff returns to the office.

The following are the 2016-2017 scheduled holidays for the University of Pikeville.
➢ Labor Day — Monday, September 5, 2016
➢ Thanksgiving — Thursday, November 24, 2016 and Friday, November 25, 2016
➢ Christmas/New Year’s Break — Friday, December 23, 2016 through Tuesday, January 3, 2017
➢ Martin Luther King Day — Monday, January 16, 2017
➢ Good Friday – Friday, April 14, 2017
➢ Memorial Day — Monday, May 29, 2017

Questions or Concerns?

Contact Us:
University of Pikeville - Registrar’s Office
Armington Learning Center, Room 218
Phone: (606) 218-5260

Walk-In Transcript Processing Hours:
Monday through Friday ~ 8 a.m. – 4 p.m.
(Excluding holidays and emergency closings)

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