What is Bear Alert?

The University of Pikeville has partnered with Code Red to offer an emergency notification system, Bear Alert, capable of sending users text, voice and email messages.

What type of messages will I receive?

The University of Pikeville will only send you messages related to emergencies. You will never receive advertisements and your information is never provided to advertisers.

Who can subscribe/use the service?

Any student, staff or faculty member of the University of Pikeville can subscribe to the Bear Alert service. 

Does Bear Alert cost anything to use?

No. Bear Alert is a free service provided by UPIKE. However, normal message fees may apply.

I do not use text messages. How can I receive Bear Alerts?

You can register your email address and/or your phone number to receive voice messages.

What mobile phone carriers are supported?

All U.S. mobile carriers are supported.

What if my cell phone number or provider changes?

If your mobile number ever changes, please login to the Bear Alert site and update your contact details.

If you keep the same mobile number, and simply change your cell phone provider, you do not have to change anything; however, it may take several weeks for your mobile provider to update the Bear Alert system.

Will I receive advertisements or text messaging SPAM?

No. Never. We respect your privacy and you will never receive anything other than official University of Pikeville communications.

Who do I contact for assistance or for more information?

If you need assistance, please contact the University of Pikeville Public Safety at 606.218.5940.

How will I identify incoming messages from Bear Alert?

All text messages will originate from BEARALERT@upike.edu. For phone call, the number will be 866-419-5000.

How do I stop getting messages from Bear Alert?

Send a request to publicsafety@upike.edu to be removed from the system.

How to opt-in to BEARALERT Emergency Notification System

  1. Click the BEARALERT hyperlink on this page, it will take you to the opt-in portal. Add your upike.edu email address.  Select the appropriate option; Yes, I have a password for editing your profile, or No, I am new for new users.

  2. Create your login. Password is alphanumeric, must be at least 8 characters long, and include at least one number.

  3. Enter your contact information: If you are a resident student, use 147 Sycamore St. Pikeville, KY 41501 as your address so that you can get emergency notifications that are triggered by location. Add a phone number, type, and choose a carrier. You have an option to add another email address. Add a Choose your group; Faculty/Staff or Students.

  4. Verify your information and edit if necessary. Click submit.

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