Message from the Director of Family Connections

Families of every University of Pikeville student are encouraged to share and support their student’s UPIKE experience. 

Want to hear some good news? You don’t have to navigate your student’s first year of college by yourself! I’ll be sharing information to guide you along the way. From sending care packages, to addressing homesickness, to learning the UPIKE lingo, I’ll be your go-to person.

It’s essential for you to be aware of the academic challenges of pursuing higher education and what it takes for students to be successful in college. We understand the transition to college impacts students and their families. UPIKE has established a family program to advise you of the processes in place on campus and provide you with invaluable resources you may lean on during your student’s collegiate experience. 

I have been affiliated with the university for more than two decades as a student, employee and alumna. During my time on campus, I’ve developed widespread knowledge of the institution, cultivated relationships with faculty and staff across campus and learned about a variety of aspects of higher education. 

Please don’t hesitate to contact me. I look forward to getting to know your family as you begin your UPIKE experience.


Stephanie Stiltner
Director of Family Connections

Welcome Families of New Students!
Your student will take part in a GROWL session where he or she will learn about life at UPIKE and meet with a student success advisor to confirm their class schedule. While they are taking care of the business of being a student, you are invited to take part in a separate session designed with families in mind. You’ll have the opportunity to hear what to expect during your student’s transition to college, talk with student financial services staff and learn invaluable resources you may lean on during your student’s collegiate experience.
Students and families register for GROWL together. Click HERE to get information on how to schedule your GROWL day.

The Summer-Before Tips for Families

  • Let your student know it is natural to have doubts and to be unsure what their major will be or how he or she will adapt to college life. Express trust in your student’s ability to make the right choices when the time comes. 
  • Don’t overreact to mood changes or seemingly irresponsible behavior. Your student’s anxieties about the first year of college might be the cause. 
  • You know your student best: If mood changes are excessive and if depression is the prevailing mood, seek the help of professionals. Counseling might put this big transition in your student’s life into perspective. 
  • Focus on important matters. Talk with your student about four major topics: academic expectations, money matters, social choices, and communication. 
  • Guide, don’t direct. Rather than expressing your opinion about the best careers or academic choices, ask your student probing questions. When your student owns their decisions, he or she will grow and mature.

To Do List before First-Year Experience

Student Email
Encourage your student to log-in to his or her myUPIKE account and check campus ( email daily.

Post-GROWL Checklist
Follow through with your student to complete the Post-GROWL Checklist found in The Bear Necessities: Guide to Student Life booklet distributed during GROWL.

Preparing for Move-In Day
Click HERE to see what to bring and what to leave at home.
Locations near each residence hall will be designated as unloading areas. UPIKE volunteers will help unload and carry your student’s belongings to his or her room.

Move-In Schedule
Click HERE for 2018 Schedule

After unloading, parking is available in the parking garage. 

Make plans to stop by the Family Connections hospitality room during move-in. Directional signs will be posted.

 First Year Transition

The transition to college impacts students and their families.

Visit the pages linked below for information that will serve as a guide throughout your family's first year as members of the UPIKE Family.

Partnering with Families

High School vs. College

UPIKE Family Checklist

UPIKE Dictionary

UPIKE Traditions

New Student Orientation

A care package can instantly brighten a student’s day and provide a burst of encouragement as they juggle the demands of classes, tests, projects, and learning to live on their own.

Families are welcome to send cards, letters, and packages to their student on campus.

If you want us to help, UPIKE Family Connections, in partnership with Our Campus Market, provides linen and care package programs.

Your student will be notified via email or text message when their care package is ready to be picked up from the UPIKE Bookstore. Linen purchases will be shipped to your home address.

Visit UPIKE OCM to place an order. 

Mailing to Residence Hall Students Families are welcome to send cards, letters and packages to their student on campus. If there are questions about mail, encourage your student to speak to a staff member in the UPIKE Mailroom on the ground floor of Wickham Hall near the Student Lounge.

Student Name
University of Pikeville
147 Sycamore Street
Pikeville, KY 41501

The mailroom will email students to let them know they have a package available for pickup. Packages shipped to a student that require a signature will not be delivered to campus. Students must pick up the package at the U.S. Post Office located at Pikeville Commons, 281 Thompson Road, Pikeville, KY 41501 (five miles from campus).

Shipping Services U.S. Postal Service (flat rate only)

Students can use these services with cash or check.
Receiving Services All resident students may request a personal campus mailbox to receive both on campus and off campus mail.

There is no charge for the mailbox. Students can request a mailbox in the UPIKE Mailroom, where they can receive packages of all sizes.

The mailroom is open Monday-Friday from 12:30-3 p.m. and closed on Saturday and Sunday.

Stay Connected @ UPIKE

UPIKE Family Connections
Administration Building, 220B
(606) 218-5815

UPIKE Family Connections on social media
Learn the Lingo
UPIKE Dictionary 


Stay Informed With UPIKE

Visit for the latest news and information about UPIKE.
UPIKE Magazine
The UPIKE Magazine is published biannually for alumni and friends of the university. Click HERE to view current and past issues.
The official newsletter of the University of Pikeville Alumni Association is published monthly. Click HERE to subscribe and view archived newsletters.

Resources for Families

Becoming a Lifelong Learner

Academic Assistance Center
The Academic Assistance Center offers academic tutoring, primarily in mathematics, the sciences and writing, and is staffed with current students who have excelled academically. There is no fee for university students who take advantage of this service.

Tutoring Center
Academic Assistance
ACE Program
ACE is a support program designed to provide academic services, academic counseling and other support to qualified UPIKE students. To qualify for the program, participants must meet eligibility requirements, which include income guidelines, first-generation status and/or a disability.

ACE Program
Disability Resource Center
UPIKE is committed to providing equal educational opportunities and full participation for persons with disabilities. The Disability Resource Center staff promotes an atmosphere in which all students are afforded equal access and the opportunity to be involved in every activity available at UPIKE. The staff also serves as a liaison for students with the faculty, staff and administration. Our aim is to provide services to students, faculty and staff who encourage UPIKE students with disabilities to become self-sufficient in managing their accommodations.

Disability Resource Center
Center for Student Success
The Center for Student Success (CSS) provides holistic academic advising and academic planning for first-year students. The Student Success team helps students, whether it’s navigating the transition from high school to college, choosing a major, learning to live on their own, developing good study habits or managing time efficiently. They also collaborate with Student Activities to host What’s Up Wednesday, an event designed to foster interaction and a sense of community with peers, as well as to provide a free meal for students.

Student Success
Study Abroad
The Experiential Learning program at UPIKE provides support to encourage student engagement and learning with short- and long-term international study. UPIKE students have studied around the globe, including Belize, Japan, Ireland, Scotland, Haiti, China, Costa Rica, Italy and Germany. 

Experiential Learning
Honors Program
The Honors Program promotes a culture of learning while providing its participants a variety of co-curricular activities meant to engage bright, promising students. Students admitted to the Honors Program will progress through their regular curriculum while participating in four of five honors focus areas: experiential learning, leadership, social justice, critical thinking, and creativity. UPIKE honors students are provided networking opportunities, leadership opportunities, social events and specialized advising.

Honors Program
Career and Professional Development
UPIKE assists students in advancing their career development by connecting the campus experience of classes, coursework, internships, self-exploration, co-curricular work and volunteer activities to create a meaningful life and career satisfaction. Research shows students who connect with career development every semester of their college career, beginning in their first year, are more likely to graduate with multiple job offers and larger salaries. 
Registrar’s Office
The Registrar’s Office provides course scheduling, registration and academic transcripts, and is responsible for all student academic records.

Registrar's Office
The UPIKE  policy with respect to its student educational records adheres to the requirements and regulations of the Family Educational Rights and Privacy Act.

University FERPA Policy
Allara Library
The library supports the university’s course offerings through the acquisition of a variety of print and non-print resources. While the library serves the entire UPIKE community, its primary responsibility is to the undergraduate and graduate students of the university.

Library Services

Campus Resources

Public Safety
Safety and security at UPIKE are a top priority. Public Safety serves the campus community 24 hours a day, seven days a week. In addition to security, policy enforcement and investigation, Public Safety Officers are involved in proactive efforts including crisis planning and ongoing safety training. Any student who would like to have a security escort across campus at any time can contact a Public Safety Officer.

Public Safety
Bear Alert
Students and families are encouraged to sign up for Bear Alert, UPIKE’s emergency notification system, which is capable of sending weather alerts and public safety messages via text, voice and email messages. By utilizing the app, you can directly contact Public Safety via cell phone or report an incident.

Bear Alert
Parking and Vehicle Registration
Resident student parking is available on campus with a valid and correctly displayed parking permit.

Commuter student and guest parking is available in the parking garage free of charge. Parking permits are available in the Public Safety office located in the basement Condit Hall.

Students need to know their UPIKE ID, license plate number, and make, model, color and year of vehicle to complete a UPIKE vehicle registration form.  

Inclement Weather Plan
There are instances when the university must cancel or delay classes because of weather-related emergencies. In preparing for such eventualities, the university has three statuses:
Open               Business as usual
Closed             Classes cancelled and most offices closed
Snow Plan       120-minute delayed start

For details, visit Inclement Weather.
Health Services
A registered nurse is on duty during working hours for the regular academic semesters. The nurse is available in Armington Learning Center, Room 201, for consultation, treatment and referral. Students are not required to receive treatment from the university nurse; they are free to seek aid elsewhere at their own expense. Parents or guardians are notified in the event of a major illness or injury. Vaccines are available and are typically considered preventive care and covered by the student’s private medical insurance.
Mother’s Room
The university’s Mother’s Room is open for all students, faculty and staff. Located in the Health Professions Education Building, Room 402, the space contains a comfortable chair, refrigerator with freezer and supplies a nursing mother may need. 
Counseling Services
Counseling services are available to all UPIKE students. Encourage your student to contact their Student Success Advisor or the Campus Chaplain for more information.

Veterans Services
The University of Pikeville is committed to serving those who served us. Our veterans have made tremendous sacrifices for our country, its citizens, and our way of life. We believe it is our privilege and duty to provide veterans the opportunity for a first-rate education and assist them in any way possible. We offer programs, scholarships, and assistance to make the transition from military life to college student life as seamless as possible.

Student conduct and community standards
Students are responsible for adhering to the Student Code of Conduct and university policies that are outlined in the Undergraduate Student Handbook which can be found online at Student Handbook. The handbook also details the university’s Sexual Misconduct Policy and Alcohol and Illicit Drug Policy.

Information & Technology Services
UPIKE Technology
Academic Calendar
Academic Calendars
Campus Map
Campus Map
Understanding class schedules         

A guide to abbreviations for building codes and class meeting days can be found HERE.


Finding Balance

UPIKE competes in the NAIA as part of the Mid-South Conference and offers 22 varsity athletic programs.
Full-time students receive free admission to all home sporting events. Visit UPIKE Athletics for game recaps, signings, feature stories, general athletics news, videos, and more.

Involvement Outside the Classroom
While UPIKE students spend a number of hours engaged in academic pursuits each week, they also lead active social lives and take advantage of the services offered by the following offices and organizations. Getting involved in campus activities is a great way to build skills, add experience to a resume, get to know fellow students, faculty and staff, and have fun!   

 Student Services
Residence Life
Living on campus provides opportunities for personal growth and development. Residence Life staff work to create an environment encouraging academic excellence, social competence, independence, and a sense of community life. Professional staff, known as Area Coordinators, and student staff, known as Resident Assistants, provide programming, guidance, and support for residents.

The university has a small number of professional and student staff on call 24 hours a day, seven days a week to provide after-hours support for both minor and major student concerns. More information about how to get in touch with the on-call staff can be found in posting areas in each residence hall on campus.

Residence Life
Campus Activities
UPIKE offers a number of events and activities geared toward getting your student actively engaged with the campus community. Admission to all on-campus student activities and athletic events are included in the $75 activity fee paid at the beginning of each semester.

Leadership Development
Students are encouraged to become actively engaged on campus and in the community by fostering an environment that empowers students to participate in an array of activities and leadership opportunities.

The Student Affairs office oversees campus activities, Student Government Association, Greek Life, clubs and organizations, the Student Lounge and Weight Room, Walmart Wednesday, and honor societies and co-sponsors What’s Up Wednesday (WUW) with Student Success.
Honor Societies
Qualified UPIKE students are provided the opportunity to participate in honor societies.

Honor Societies
Clubs and Organizations
UPIKE offers a variety of clubs and organizations to provide opportunities for students to become engaged with campus and community.

Campus Activies
Student Government Association
Students have the ability to take a leadership role by joining and participating in SGA events. Each class has three officers who are overseen by the SGA Student Body Executive Board. Freshmen nominations and elections will take place soon after Welcome Week, which is the first full week of classes.
Greek Life
UPIKE continues to grow its Greek Life chapters, which focus on leadership development. Currently, we have four local chapters, which are two fraternities and two sororities. 
Walmart Wednesday
To help students who may not have transportation, a weekly shuttle service is provided on Wednesday evenings to Walmart. For more information, contact Student Affairs at (606) 218-5224.
Serving Others
Service lies at the heart of the first-year experience as UPIKE’s newest Bears roll up their sleeves to help others and learn about one another. 
Spiritual Life
The Office of Spiritual Life provides individual spiritual guidance, plans worship services and helps implement Christian mission in classes. Worship opportunities are available on campus every day but Saturday.

Spiritual Life
Taking Care of Business

Student Financial Services
By interacting with the Office of Student Financial Services, current and prospective students and their families can discover how federal, state, private and intuitional aid can combine to make UPIKE an affordable option.

By making this a family process, students will be educated about their potential student loan debt and will become a credit conscious consumer.  

Consumer Info
If your student participates in the work-study program, he or she will need to complete all necessary paperwork and online applications with the Office of Student Financial Services and Human Resources prior to job placement and a paycheck being prepared.
Dining Services
Campus Dining Services
Meal plans
UPIKE offers the following meal plans for residential and commuter students.

Option 1: $3,900 - Unlimited cafeteria meals and $250 Bear Bucks
Option 2*: $4,010 - Unlimited cafeteria meals and $375 Bear Bucks 
Option 3*: $4,125 - Unlimited Cafeteria Meals and $500 Bear Bucks
 Note: Price includes total cost for room and board per semester. 
Option 1: $300 - Bear Bucks only
Option 2: $550 - 40 cafeteria meals with $300 Bear Bucks                                              
Option 3: $595 - 60 cafeteria meals with $225 Bear Bucks
Option 3: $630 - 80 cafeteria meals with $150 Bear Bucks
* Institutional aid cannot cover the additional costs for residential options two and three or the cost of commuter meal plans.

UPIKE Bookstore
UPIKE Bookstore
Several banks and ATM machines are located in downtown Pikeville and are within walking distance of campus. A Community Trust Bank ATM machine is located on campus in the Coal Building, fifth floor, near the City View Café.

Financial Planning
College students need to understand the importance of a budget and how to respond to the multitude of credit card applications they will receive. Since finances are unique to each student and their family, please talk to your student about preparing to manage his or her personal finances. A student may be less tempted to apply for a credit card when he or she truly understands the impact of a 23% interest rate.

Staying in Touch

Care Packages
Families are welcome to send cards, letters and packages to their student on campus. Information on Care Packages Tab.
Mailing to Residence Hall Students
Families are welcome to send cards, letters, and packages to their student on campus. Information on Care Packages Tab.
Campus Visits
Families are always welcome on our campus. Come for lunch, see the Bears in action on the court or field, and enjoy a theatre performance or any of the many academic events hosted on campus each semester. Free parking is available in the parking garage on Hambley Boulevard.

Campus Map
Orange Card
When you are in town visiting your student you can take advantage of discounts at local restaurants, shops and entertainment venues by purchasing an Orange Card.
View a list of participating organizations and offers at: 

Orange Card


UPIKE Contacts

Things to Do in Pikeville while your student is at UPIKE

There has never been a better time to be a UPIKE Bear! APPLY NOW
UPike Tigers